Telephone conversation : Listen to the dialogues and write down the tapescript.
Useful phrases to say on the telephone : Watch the video and do the quiz at the end.
Taking and leaving a message: Watch this other video and pay attention to phrases
"Can I take a message?" : Watch the video, try to understand the conversation (maybe some ideas for your video dialogue?)
Taking a message ( TUTORIAL )
Answering the telephoneand transferring a call ( cartoon video )
Video + quiz ( do only the online quiz)
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