English at work 

Listen to Episode 3 (The Crisis) and answer the questions

1. Why is Denise so worried?
2. What 3 suggestions does Ann make to try and help with the problem?
3. Do they find the object?
4. How do you think Denise feels about Ann?
5. How does Ann feel ?

Read the transcript after you have listened to it several times and try to explain the incident orally